ICROSS® FAQ

ICROSS® is a new generation of inflatable watercraft designed for fishing, hunting, and outdoor exploration. Built with advanced drop-stitch technology, it offers the rigidity of a hard hull with the convenience and portability of an inflatable platform. Lightweight, stable, and durable — it’s made for explorers who want freedom on water.

Very stable. Thanks to its wide base and drop-stitch construction, the ICROSS® feels solid underfoot — even when standing, casting, or moving around. It’s designed to keep you balanced and secure in all conditions, from calm lakes to gentle rivers.

Each ICROSS® comes with a high-pressure hand pump and valve system. Inflation takes about 5–8 minutes depending on model size. To deflate, simply release the valve, roll it up, and pack it in the included carry bag — no tools required.

Drop-stitch is a special construction technique where thousands of polyester threads connect the top and bottom layers of the material. When inflated under high pressure, it creates a rigid, board-like surface — giving ICROSS® its strength, durability, and solid feel on the water.

Depending on the model, ICROSS® can support between 120–200 kg (265–440 lbs). Each product page includes exact specifications and recommended capacity for safe and optimal performance.

Absolutely. The ICROSS® is stable, easy to control, and has a non-slip surface for added safety. It’s a great way for families and beginners to enjoy water activities without needing a heavy boat or complicated setup.

Extremely. ICROSS® inflatables are made from military-grade PVC and reinforced seams, tested for abrasion, UV resistance, and pressure strength. With proper care, your ICROSS® will last for many seasons.

Yes — portability is one of the biggest advantages of ICROSS®. It deflates, rolls up, and fits into a compact carry bag that can easily go in your car, RV, or even on a plane (as checked luggage).

ICROSS® is ideal for:

• Fishing and fly fishing

• Hunting and scouting

• Paddle adventures and nature trips

• Photography and exploration

• Relaxing on lakes, rivers, or coastal waters

Yes. All ICROSS® products come with a 2-year limited warranty covering manufacturing defects. For more details, visit our [Warranty & Returns page].

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No, you can check out as a guest. However, creating an account allows you to view your order history, track shipments, and manage returns more easily.

Once your order has shipped, you’ll receive a confirmation email with a tracking link. You can also log in to your account to follow the delivery in real time.

If your order hasn’t shipped yet, please contact us as soon as possible at [support@icross.fish]. We’ll do our best to update or cancel your order before it’s dispatched.

Please check your spam or promotions folder. If you still can’t find it, contact our support team, and we’ll resend your confirmation manually.

By pre-ordering, you secure your ICROSS® before the next shipment. Production is planned based on demand, allowing for a more sustainable and carefully considered manufacturing process.

The estimated delivery time is clearly stated on the product page and in your order confirmation. You will receive updates via email.

Yes, please contact us before the product has been shipped and we will assist you.

We use trusted carriers such as Bring and UPS. Available options are displayed at checkout based on your address and chosen product.

Delivery times vary by region:

• Sweden: 1–3 business days
• Europe: 2–5 business days
• USA / Canada: 5–7 business days

Yes, all shipments are fully trackable. You will receive tracking details via email or SMS.

For deliveries within the EU, VAT is included. For international shipments, customs duties and local taxes may apply and must be paid by the recipient.

Please contact info@icross.fish with your order number and we will provide return instructions.

The product must be unused, in original condition, and returned in intact original packaging within 14 days of receipt.

Refunds are processed within 5–10 business days after the return has been received and approved.

Yes, all products are covered by warranty in accordance with applicable consumer protection laws. Read more about warranty here

Rinse thoroughly with fresh water after each session, especially after exposure to saltwater, sand or algae. Use mild soap if needed and avoid harsh chemicals or abrasive cleaners.

Store the board in a cool, dry place away from direct sunlight and extreme temperatures. Ensure it is completely dry before storage to prevent moisture damage or odour.

Yes, but for long-term storage we recommend slightly reducing the pressure to minimise stress on materials and seams.

Regularly inspect seams, valves and attachment points. Avoid dragging the board over sharp surfaces and protect it from unnecessary impacts or friction.

• Prolonged UV exposure when not in use
• Contact with sharp objects or rough terrain
• Storing in extremely hot environments (such as inside a car on warm days)